RAYK
Refund Policy
Last updated: 2026
Standard products
If your item arrives damaged or defective, please contact us within 7 days of delivery. We will arrange a replacement or refund after reviewing the issue.
Custom items
Custom-made items are non-refundable once production has started, unless they arrive damaged or significantly different from the agreed specifications.
How to request a refund
Reach out through WhatsApp or the Contact page with your order reference and a short description of the issue.